Elly empowered Talent Retriever
to tackle recruitment challenges, enabling Leslie Morgan to achieve exceptional recruitment results

The problem

Talent Retriever, a recruitment firm with over 20 years of expertise in scalable hiring processes and a client roster that includes Toast, Drift, and West Elm, faced increasing challenges in managing candidate volume and information across diverse, global roles. Leslie Morgan, a seasoned recruiter with two decades of experience, struggled to keep pace with shifting market demands and the need to recruit for unfamiliar roles.

“I’m taking on roles that are entirely new to me,” Leslie shared. She also observed an increase in candidate no-shows and navigated the challenges of high-volume recruiting across multiple countries, each bringing unique terminologies to the process.”

To meet these demands, Leslie relied heavily on handwritten notes. However, this approach proved time-consuming and risked overlooking critical details.

The solution

Seeking a more efficient way to manage her workload, Talent Retriever adopted Elly, an AI-powered note-taking and transcription tool. Introduced by a colleague, the platform quickly became a vital part of Leslie’s workflow.

“What I absolutely love about it is that I can listen to the conversation while something else takes notes as the person talks. It allows me to be fully present in the conversation without worrying about whether I’ve captured everything the candidate said, and ultimately, I hope it leads to a better candidate experience as well.”

Elly allowed her to focus fully on her conversations with candidates while capturing essential details accurately. This was particularly valuable when interviewing for roles with specialized terminology or speaking with candidates across various accents and languages.

The results

Elly’s AI capabilities delivered tangible results for Leslie and her team. She told us she saves one to two hours daily on creating comprehensive Candidate Recommendation Forms (CRFs).

“Even though it still takes some time, it was taking me so much longer to create a CRF from my chicken scratch,” she said. With Elly’s help, she could manage a higher volume of candidates, including demanding roles like an international VP of Sales position.”

By reducing the time spent on documentation, Leslie gained valuable hours to connect with more candidates and better address the nuances of each role. Elly not only improved her efficiency but also enhanced the accuracy of her notes, enabling a more organized and effective recruitment process.